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frequently asked questions
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processing: 3-4 business days
✧ be advised: custom or large orders processing time may vary depending on order complexity. our products are organic, fresh and small-batch curated. this ensures everyone receives the best & freshest quality consistently.
handling: as we all know costs have risen thus affecting shipment processing overall, all over. please be patient with us as we navigate through this together with care and patience. we assure you we will continue our due diligence.
shipping: select your preferred shipping time frames at product checkout.
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palm oil free!
no-gmo products.
no animal products.
all skin & medicinal products are created from organic plant material. produced with coconut and other tree nuts.
for product specific ingredients, view product description(s). -
all of our products are organic vegan ingredients and should be stored in cool, dry places.
our cold-process bar soaps (unused): can be stored in cool, dry places for up to 2 years. used or wet bar soaps should be finished within 30 days for best results.
serums, elixirs & body oils: should be used within 60 days of opening.
body butters: should be used within 90 days of opening. body butters that are unopened can be frozen for up to 6 months.
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skincare & apothecarie herbal products: contact us within 30 days of delivery for a refund.
crystals & crystal-related products: contact us within 30 days of delivery, for an exchange of equal value; not including shipping fees.
custom orders: please contact us via the form below.
let’s connect.
question about something not mentioned above or not addressed in our website? send us an inquiry and we will respond to your email within 2-3 business days. stay light & be Blissed.
